On trend. On budget. On the go.

Company Background

Founded over 50 years ago, the University of Sussex is a leading higher education and research institution near Brighton. It is ranked 18th in the UK by the Complete University Guide 2017, and offers a high standard of education while providing leading research in the UK. With over 14,000 students and 2,100 staff members—and plans for expansion—the University of Sussex has developed a programme of investment to modernise and improve their campuses, so that they provide the best facilities for all university members.

Student tastes may change, but we still offer the same high service levels you’d expect.

I would definitely recommend LTT to others as they have such a wide range of solutions which means they can accommodate the needs of all, from snack and cold drink machines to coffee-to-go solutions, whatever the request is they make sure they deliver.

Amy Smith
Contract Director, Chartwells, operating under Sussex Food

LTT is a great partner, they support our catering operation on site to ensure a smooth service and added value to our students.

Amy Smith
Contract Director

The Discovery

The University of Sussex decided that they wanted to modernise facilities for their students and staff in line with their overall strategy, offering additional services and increasing sales revenue. As a leading university, innovation was also at the forefront of their requirements, ensuring that they can offer premium solutions across the board, from quality hot drinks to everyday snacks.

The Challenge

The University of Sussex wanted to find a company that could offer all the solutions they required under one roof, without compromising on a first class service. They wanted multiple premium offerings, and to offer something new. However, they were unsure on how to keep their offering up-to-date and innovative. They started looking for a company that could help them choose the right machines, and work alongside them to ensure an innovative, premium solution was in place.

The Solution

LTT Vending were able to deliver multiple solutions for the university, starting with traditional vending. Their first move was to install snack and cold drinks machines into their library, offering students everyday snacks and instant coffee. After a consultation with the University of Sussex, LTT Vending proposed the introduction of a Lavazza branded machine, offering premium bean coffee. This was added to their existing range; rather than replacing their instant coffee machine, it was decided that there was a demand for both types of hot drinks solutions. One offered unbranded instant for those everyday coffee breaks, whilst the other offered a more premium branded drink for those wanting more of a coffee shop experience.

At first the Lavazza Lusso was installed, but due to high demand it was later replaced with the Lavazza Eleganza, which is recommended for high volume sites. This sat alongside the other snack and cold drink vending machines. The premium bean-to-cup solution allows students to get a quality coffee shop experience whilst paying less than the competing shops. It also allows students to customise their drinks; as consumer’s tastes differ, they can customise the drink to suit their pallets. Furthermore, with the advertising capabilities that it offers, the university is able to promote other on-campus deals, or display messages of their choosing to enhance sales opportunities.

The Result

The University of Sussex have been over the moon with their solutions, the snack and cold drink machines are a hit with the students, and the Lavazza Eleganza has been a success. They Lavazza Eleganza alone has been averaging 800 drink sales a month for the past year, and student comments have been extremely positive. The University of Sussex couldn’t be happier with the outcome.

Having a range of solutions all under one roof means we can cater for all the students and staff’s needs with one company, making the logistics and service much easier and cost effective for us.

Testimonial

LTT Vending have been exceptional in their service. They have been quick and efficient during the installation process and ensured all machines were installed smoothly. Having a wide range of solutions has enabled us to provide our staff and students with sufficient drink and food-to-go services. LTT Vending have also allowed us be one step closer to completing our mission, which is to modernise and increase our services in our campuses. I would definitely recommend LTT Vending to all other caterers as they ensure that they work alongside you and offer the best solutions to suit your customers.

Facts and Figures

5 stars for the range of solutions available
5 stars for the service delivered throughout the process

Case Studies

QA

Company Background QA is the largest digital education and skills provider in the UK. Their aim is to make the future better by training the next generation of technologists, leaders and innovators. They accomplish this through four key services: Learning Solutions and Training, Developing Digital Consultants, Apprenticeship Programmes and Higher Education Degrees. QA trains thousands […]

university of Nottingham

Company background The University of Nottingham was founded in 1948, and is ranked in the top 1% of universities worldwide. In 2000 the university became international when it opened its first overseas campus—the Malaysia Campus. In 2004 the university also became the first foreign university to establish an independent campus in China, which now offers […]

On trend. On budget. On the go.

Student tastes may change, but we still offer the same high service levels you’d expect.